Last updated. 25 April 2021
All defined terms used below shall have the meanings set forth in our Terms and Conditions. See Terms and Conditions.
We respect the privacy of children. We do not knowingly or intentionally collect personal information from children under the age of 13. Elsewhere on the Site, you represent and warrant that you are at least 18 years of age or under the supervision of a parent or guardian in connection with your use of the Site. If you are under the age of 13, please do not submit any personal information to us and rely on a parent or guardian to assist you.
We collect information about you on this site in several different ways.
Registration and Ordering
Before using certain parts of the Site or ordering products, you may be asked to complete an online registration form. During registration, you will be asked to provide us with certain personal information, including, but not limited to, your name, shipping and billing address, telephone number, e-mail address, gender, and credit card number. In addition, we may ask you to provide your country of residence and/or your organization's country of operation so that we can comply with applicable laws and regulations. These types of personal information are used for billing purposes, to fulfill your order, to communicate with you about your order and the Site, and for internal marketing purposes. Your personal information may be used to contact you if we have problems processing your order.
Information we collect automatically
We may also automatically collect information about you when you visit or use the Site or conduct transactions with us, including.
Transaction Information. When you purchase or return a product, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.
Log Information. We obtain information about your use of our Site, including the type of browser you use, the time of day you visit, the pages you view, your IP address, and the pages you visited prior to viewing the Site.
Device Information. We collect information about the computer or mobile device you use to access our Services, such as hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.
Location Information. When you consent to the collection of this information, we may collect information about the precise location of your device. We may also collect information about your approximate location each time you visit the Site.
Information we collect from other sources
We may also receive information about you from other sources and combine or link it with the information we have about you. For example, we may collect demographic and change of address information from third-party sources, as well as from third-party social media platforms such as Facebook, if you use your social media account credentials to log into the Site, or if you make certain content and information, such as photos, videos and profile information, publicly available.
Information Use and Disclosure
We use your personal information to process your orders and to provide you with customer service. We may use your personal information internally to improve the content and layout of the Site, to improve outreach efforts and our own marketing efforts (including marketing our services and products to you), and to determine general marketing information about visitors to the Site.
Communication with you
We will use your personal information to communicate with you about the Site and your orders and deliveries. In addition, when you register with us, we may send you a confirmation email. On rare occasions, we may send you service-related announcements (for example, if we must temporarily suspend the service for maintenance). In addition, you may submit your email address for a number of reasons, such as to register for a contest or sweepstakes, or to sign up for email newsletters and special offers. If you submit your email address, we will use it to deliver information to you. We always allow you to unsubscribe or opt out of receiving future emails. Because we must communicate with you regarding your opt-in order, you cannot opt-out of receiving emails related to your order.
Unless otherwise specified below, we will not sell, rent, trade, license or otherwise disclose your specific personal or financial information to anyone.
We may disclose information to third parties who perform certain functions on our behalf. However, we will only disclose information that is necessary for them to perform their services.
We are required to provide your credit card number to financial services companies, such as credit card processors and issuers, as required to process your order. We will use industry standard security measures, including data encryption when providing your credit card number to others.
We may disclose personal or financial information in response to requests from law enforcement officials conducting investigations, subpoenas, court orders, or when we are required by law to disclose such information. We may also release personal information when such disclosure is necessary to protect our legal rights, enforce our terms and conditions or other agreements, or protect ourselves or others. For example, we may share information to reduce the risk of fraud, or in the event that someone uses or attempts to use the Site for illegal reasons or to commit fraud.
We may share non-personal information (such as the number of daily visits to a particular page, or the size of an order on a particular date) with third parties (such as advertising partners). This information does not directly identify you or any user personally.
We take reasonable steps, including administrative, technical and physical safeguards, to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction.
Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases from being made through that account. You may make these requests by sending us an email (firstname.lastname@example.org).
Please do not send your credit card number or other sensitive information by email.
Offline Collection Use and Disclosure
We may also collect information offline. We will treat any information collected offline in a manner consistent with this policy. An example would be someone calling us to place an order or ask a question. When someone calls, we will only ask for the personal information we need in order to place an order or answer a question. When we need to store information (such as order information), we will enter it into our database.
Updates to this policy
9500 Santa Fe Springs Rd, Santa Fe Springs, CA 90670